Brand Pantry
See everything your HEA knows about your brand in one place — positioning, tone, and offers. Review each detail and approve what's right, so AI-generated content stays accurate and sounds like you.
Product updates
What's New
Follow the evolution of the HEA-World platform — from core intelligence to deployment, insights, and beyond.
Conversion
Governed skills capture contacts, collect support requests, and guide visitors toward business outcomes — all on your terms.
Commerce
Shopify stores connect their HEA to look up real-time order status and product info directly in conversation.
Reach
Three embed formats — Magic Askbar, Conversation Starter, and Pop-up — so your HEA fits any page layout.
July 2026
Outreach
Outreach
Canteen
Draft LinkedIn posts, emails, and articles from ideas tied to your business and your approved brand story. Edit the copy, choose a visual style, and add images — ready for your review before publishing.
June 2026
Employee Engagement
Outreach
Town Hall
Reach
Platform
Town Hall
Conversion
Intelligence
Content
Explorer: Learn by Playing
A gamified dashboard that turns HEA setup into a strategy map — levels, badges, quests, and progress tracking guide your team through every step.
Outpost: Signal Tower
SEO, AEO & AI visibility — audits search readiness, scores tech health/content/structured data/authority, checks AI answer engine brand representation.
Town Hall Connectors beta
Connect Gmail, Microsoft 365, or IMAP inboxes to feed relationships into Town Hall. Email threads are classified automatically using your HEA's business context — every team member syncs independently.
Side Panel Widget
A fourth embed format — the side panel — docks your HEA to the edge of any page. It pushes content aside instead of overlaying, keeps the conversation visible while visitors browse, and collapses to a slim tab when not in use.
HEA Sharing beta
Invite collaborators to work on your HEA with role-based access. Assign editor, publisher, monitoring, or Town Hall roles — each person sees only what they need, and the owner keeps full control.
Town Hall beta
Every HEA now has its own Town Hall — a relationship layer with pipeline board, contact list, and activity timeline, auto-populated from conversations and enriched by connected email sources.
Support request intake
HEAs can now collect structured support requests, let visitors review and confirm details, and route them to your team via email — with correction handling built in.
Smarter agentic conversations
Skills and promotions are now executed with greater precision — fewer missed intents, faster field collection, and more reliable confirmation flows.
Article library
A growing library of guides for decision-makers: from "What is a HEA?" to "AI Agent vs Chatbot" and beyond.
May 2026
Commerce
Reach
Innovation
Reach
Trust
Shopify integration (pilot)
Shopify stores can now connect their HEA to look up real-time order status directly in the conversation.
Embeddable widgets
Three embed formats — Magic Askbar, Conversation Starter, and Pop-up — so your HEA fits any page layout.
Physical HEA: Reachy Mini
HEAs can now power a physical robot. Reachy Mini brings your AI assistant into the real world.
Multilingual website
HEA-World is now available in English, French, Dutch, German, and Spanish.
Knowledge grounding page
A new public page explains how every HEA answer is grounded in your verified content — not hallucinations.
April 2026
Conversion
Insights
Quality
Governed skills & promotions
HEAs can now capture contacts, suggest next steps, and guide visitors toward outcomes — all governed by your rules.
Conversation insights
See what visitors ask, which skills convert, and where conversations drop off — real-time analytics for your AI.
AI Review system
An AI reviewer scores your HEA setup across profile, personality, skills, and readiness — with one-click improvement suggestions.
March 2026
Intelligence
Platform
Intelligence
Platform
Platform
Document ingestion
Upload PDFs and documents directly. Your HEA learns from files, not just web pages.
Full editor experience
Profile, Personality, Resources, and Skills & Promotions editors let you shape every aspect of your HEA without code.
Rich chat formatting
HEA responses now render bold text, links, and line breaks — conversations feel natural, not robotic.
Playground for testing
Test your HEA in a dedicated sandbox before publishing — see exactly what visitors will experience.
Dark mode
The full editor and chat widget support light and dark themes, matching your site's look.
May 2025 — Launch
Platform
Intelligence
HEA-World launches
The first Human-Enhanced Agents go live — AI assistants trained on your content, speaking with your voice.
Smart knowledge retrieval
HEAs find the most relevant content from your knowledge base using semantic search, not keyword matching.