Privacy Policy
Data Collection
HEA World collects only pseudonymous analytics such as session ID and visitor ID to measure usage, improve service quality, and debug errors. No personally identifiable information (PII) is stored unless explicitly provided by you.
Cookies and Local Storage
This site does not use third-party cookies or tracking scripts. We use localStorage and sessionStorage only to manage your session experience and chat state.
Third-Party Services
We use OpenAI's API to generate AI responses. While messages are sent to OpenAI for processing, we do not transmit names, emails, or direct identifiers. Data is processed under OpenAI’s enterprise-grade terms. Your data is not used by OpenAI to train their models.
Data Storage
Usage logs are stored in Cloudflare R2 (Frankfurt region), which ensures all data remains within the EU. Logs are retained only for the purpose of analytics, troubleshooting, and improving our services.
Data Retention
Usage logs are retained for a maximum of 12 months unless needed for security or diagnostics.
Legal Basis for Processing
We process data based on legitimate interest (site functionality, analytics) and do not rely on consent for non-essential cookies, as none are used.
Your Rights
You have the right to request access, correction, or deletion of your data. Simply contact us at privacy@hea-world.com. All requests will be handled within the timelines required under GDPR.
Terms of Use
Use of the Website
By accessing this site, you agree to be bound by these terms. You may not misuse the services or content provided by HEA World.
Use of Human-Enhanced Agents
HEAs are provided for informational, experimental, and demonstration purposes. They do not offer legal, financial, or medical advice.
Intellectual Property
All content and software provided on this site, including AI agents, remain the property of their respective creators and licensors.
Modifications
We may revise these terms at any time. Continued use of the site constitutes acceptance of those changes.