Turn the offer into real dates.
Publish the sessions, workshops, activities, or appointments people can actually choose.
Counter · Event booking
Turn your services and events into bookable dates.
Publish a date, share the public page, and see who booked. Visitors take a seat or join the waitlist. The seat is free or paid at the venue.
Public dateCustomer follow-up workshop
Tuesday10:00–12:00
Booking openStudio Noord · Brussels
6 booked2 available
Free or paid at the venue. No card payment here.
One public booking pagePublish the dates people may book instead of coordinating every seat by email.
Capacity and waitlistShow available seats and keep demand visible when a date is full or still planned.
A roster for the teamOpen Agenda or Board to see who is coming and what each date needs.
The booking-by-message problem
A service is not bookable until the date, seat, and next step are clear.
A calendar link can reserve time, but services and events need more: an offering, a public date, capacity, a waitlist, and a roster the team can actually operate.
Let demand organize itself.
Visitors take an available seat or join the waitlist instead of starting another scheduling thread.
Give the team the operational view.
Agenda and Board show the dates, capacity, roster, and people who need attention.
From offer to attendance
Publish, book, fill, prepare.
Counter keeps the visitor's booking path and the team's date operations connected without pretending to be a payment processor or CRM writer.
Create the offering and its dates
Choose what is public, when it happens, capacity, delivery mode, and the details a visitor needs.
Share the public Counter page
Visitors open a listed date, provide the required booking details, and take an available seat.
Use the waitlist when needed
Planned or full dates can collect demand without promising a seat that does not exist.
Open the roster before delivery
The team sees who is coming, the answers collected for the booking, and the date details in Agenda or Board.
Product proof
The public date and the team's roster are two sides of the same booking.
Visitors see only the information needed to choose and book. Authorized operators keep the capacity, attendee details, waitlist, and delivery view.
One Counter, two operating models
Run your own dates or deliver booking operations for clients.
Make workshops, services, and events easier to operate.
Give visitors a clear booking path and give the people delivering the work an agenda and roster.
- Publish only the dates visitors may see.
- Use capacity and waitlists instead of inbox arithmetic.
- Prepare from the roster before the date begins.
Add bookable services to the HEA you operate for a client.
Keep each client's offer, public page, booking data, and operator access inside its own HEA workspace.
- Present dates under the client's public Counter identity.
- Give authorized client operators the roster and Agenda view.
- Avoid mixing booking records across client workspaces.
Choose the booking model
A calendar link reserves time. Counter operates a service date.
Counter is for the moment when capacity, a waitlist, attendee details, and the team's delivery view matter as much as the time slot.
Finds a time with one person.
Useful for calls, but group capacity, public service dates, waitlists, and delivery rosters usually live elsewhere.
Best for: simple one-to-one scheduling.
Publishes and sells tickets.
Useful for ticket commerce, but it may sit outside the HEA workspace and the people delivering the service.
Best for: payment-led ticketing campaigns.
Connects public booking to the working agenda.
Offerings, listed dates, available seats, waitlists, rosters, and authorized operators stay in the same HEA workspace.
Best fit: SMEs and agencies delivering repeatable services and events.
The booking operating system
Counter connects the offer, public date, booking, and team Agenda.
The customer-facing page and the operator-facing roster come from the same HEA. Booking remains separate from Town Hall relationship writes unless the product explicitly asks for and performs that action.
OfferingDefine the service, event, programme, or pass and what visitors need to know.
Public CounterPublish only the listed dates and booking information intended for visitors.
Seat or waitlistAllocate an available seat or retain demand without overbooking the date.
Agenda and rosterGive the authorized team the dates, capacity, attendee answers, and delivery view.
Clear commercial boundaries
A booking is a seat—not a card charge or a silent CRM write.
Counter makes the booking and roster visible while keeping payment and relationship data honest.
- A seat is free or paid at the venue; Counter does not take card payments.
- A booking does not silently create or change a Town Hall relationship.
- HEA-World's own public dates remain on the separate events calendar.
Pricing
Counter is part of the HEA workspace.
Publish and operate booking where Counter is available for the HEA account. It is not sold per booking, roster, attendee, waitlist entry, or service date.
These are HEA account plans. Counter is included in the account plan where the capability is available, not billed as a separate booking subscription.
Free plan
€0for up to 3 months
Start with up to 3 HEAs and validate the booking workflow.
Creator
€19per month
Billed monthly with support for up to 10 HEAs.
Enterprise
€29per month
Billed €87 quarterly upfront with support for up to 10 HEAs.
Pro Digital Agencies
€149per month
Billed €447 quarterly upfront with support for up to 25 HEAs.
Availability depends on the HEA workspace, public Counter setup, listed dates, capacity, and operator access. Prices exclude VAT where applicable.
See full HEA pricingDirect answers
Booking questions
What can visitors book?
A listed date for a service or event. They can take a free or pay-at-venue seat, or join the waitlist when the date is full.
Does a booking charge a card?
No. Counter does not take card payments. A seat is free or paid at the venue.
Does a booking create a CRM contact?
No. A booking shows who is coming on the roster. It does not silently create or change a Town Hall relationship.
Is this the HEA-World events calendar?
No. This page is Counter, the booking tool for your own services and events. HEA-World's own public dates stay on the events calendar.
What does the team see after someone books?
Authorized operators can open the date in Board or Agenda to see capacity, the roster, waitlist, and collected booking answers needed to deliver the service.
Is Counter billed per booking?
No. Counter follows the HEA account plan and availability rules. It is not billed per booking, attendee, roster, waitlist entry, or service date.
Publish the date. Fill the seats. Prepare for who is coming.
Give visitors a clear booking path and give the people delivering the service the operational view they need.